Years of extensive research has shown that computer-delivered cognitive behavior therapy programs can effectively address depression, anxiety disorders, and other behavioral disorders. Learn more about the proven results of Waypoint’s programs.
Digital Care for Behavioral Health
Waypoint’s products are digital programs that teach proven techniques from cognitive behavior therapy. Learn more about Waypoint’s programs for depression and obsessive compulsive disorder and custom solutions for your organization.
How We Work
We work with healthcare organizations to develop an integration model for our programs that responds to provider needs and patient preferences. Learn more about how your organization can benefit from Waypoint’s web-based programs.
Augmenting existing care
Waypoint’s programs increase the number of care options for patients and providers. Waypoint’s products are not intended to simply replace medication or face-to-face therapy. Instead, we seek to complement existing healthcare resources with flexible, standardized online programs.
The right deployment model
We work with customers to help them get the most out of our programs. Before deployment, we consult with our customers to create an integration and engagement model that considers patient demographics, likely patient histories, the contexts in which patients will be referred to our programs, customers’ case management resources and other assets, and customer goals.
A successful integration and engagement model includes protocols for identifying patients who meet clinical requirements and other criteria for candidacy; referring patients to the program, including a conversation with the patient about his or her care preferences; coaching patients during scheduled discussions that cover goal-setting and progress review; and periodic review of symptoms and other factors to modify patients’ treatment plans, if needed. As part of every deployment, Waypoint consults with customers to plan and prepare these elements.
Although patients can succeed with our programs without human support, we encourage clients to add a human element to their deployment models. Research, including studies of earlier versions of Waypoint’s programs[2,3], suggests that the effectiveness of computerized cognitive behavior therapy programs can be greatly enhanced with the addition of coaching – just five to ten minutes of telephone conversation with a patient per week to review progress, set goals, and answer questions. Coaching is not intended to deliver therapy and can be performed by a case manager, nurse, or other non-therapist or non-physician.
To help customers provide effective coaching, Thrive includes a Coach’s Portal that allows authorized healthcare personnel to view patients’ assessment scores and activity in Thrive. The Coach’s Portal is a powerful tool for the healthcare organization that seeks to leverage the scalability, standardization, and measurability inherent in our programs.
1. Spek, et. al., Psychological Medicine, 37; 2007; 319-328
2. Kenright et al. Journal of Clinical Psychology 2005;61(12): 1499-1508
3. Marks et al, British Journal of Psychiatry 2003, 183, 57-65